CNet, July 2009

Readers as patrons in the digital age

CNet, August 27, 2009

by Elinor Mills

A few months ago someone sent me a link to a short story a friend of his had written and posted online. I made the mistake of glancing at it while at work and then got so absorbed I couldn’t stop reading until I was done. The story, Mr. Penumbra’s Twenty-Four-Hour Book Store, was so interesting and well written, I just wanted more.

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From a Good Sales Call to a Great Sales Call

Leading sales consultant¬†Richard Schroder‘s From a Good Sales Call to a Great Sales Call, with a foreword by Stephan Schiffman, presenting his innovative win/loss analysis and training program for salespeople to gather meaningful feedback and learn from lost opportunities so next time they close the sale, used by Fidelity, ADP, Schwab and many others, to Donya Dickerson at McGraw-Hill.